Privacy Policy

At SoulVeda, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you use our website to explore and book our Ayurvedictherapies.

Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: Name, contact number, email address, address, and other details shared while booking therapies or filling forms.

• Payment Information: Billing details, payment method, and transaction history (Note: We do not store your card details. Payments are processed securely via trusted third-party gateways).

• Usage Information: IP address, browser type, pages visited, time spent on pages, and other analytics data to help us improve your experience.

• Health Information (if provided voluntarily): Any health-related data shared while booking or during consultations to help us offer personalized services.

How We Use Your Information

We use your information to:

• Confirm and manage therapy bookings

• Respond to your queries and provide customer support

• Process payments and send receipts

• Customize your experience based on preferences and past interactions

• Share updates, offers, or relevant information (only with your consent)

• Improve website performance, user experience, and service offerings

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Our internal team of Ayurvedic doctors and wellness consultants, strictly for service delivery

• Legal authorities, if required by law or to protect our rights

Data Security

We take the security of your information seriously and use appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, or misuse.